athenaltena | (no subject)

That was easier than I expected. It's nice to be pleasantly surprised with myself. Most of this job is answering calls and directing them to their appropriate extensions, and since there are about half a dozen different organizations that use this place I switch hats between answering for a hospital and a college, including one that's all the way in New York, pretty frequently. And while it's definitely busy it's not the complete chaos I was afraid of. You do get some downtime outside your breaks.

Oh, and their coffee machine was broken. Hopefully it'll be fixed by tomorrow. If not at least they have a Bruegger's downstairs.

And one unexpected benefit of having done radio work is that I'm already used to self-editing out the "ums" and the like when I'm talking, unlike the other girl they had training with me. She also had a tendency to say "sorry" a lot, which is a habit I don't think I've ever had but that I've noticed among a lot of young women. My first instinct is to say "stop apologizing!" but I kept my mouth shut. One of my female friends does that too and it drives me nuts.

Not to say I didn't screw up, since I did, but that at least came a bit easier. Hopefully tomorrow will come easier, since even after about 20 minutes of taking calls I felt more confident at it.