From Twitter 02-21-2011

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I hate that I love you, Amtrak

As much as I praise Amtrak when it comes to the alternative of a bus, there are times when it really, really annoys me. What happened yesterday and today is a good example. Here’s a slightly exaggerated account:
 
Amtrak: Oh Hai.* Thanks for booking a ticket with us. Oh, but it turns out that our website is shitty so it timed out and your order went through twice, but we only sent you one confirmation. Have a nice time finding this out tomorrow morning when your bank charges you an overdraft fee! Also have fun navigating our ridiculously complicated customer service phone system that takes 10 minutes to get you to an actual human!
 
Me: -_o
 
Amtrak: Oh, and the train is going to be an hour and a half late and you’re going to be sitting behind a person who is coughing the entire trip, so enjoy the throat bug you probably now have!
 
Me: -_-
 
And you know what the best part is? Congress is currently trying to defund Amtrak, meaning this stuff will get worse. And it's still better than the bus by a large margin.

Our country's public transportation system. It fails. Hard.
 
*headdesk* 
 
* Don’t ask why the anthropomorphisms of companies sound like LOLCats in my head. I don’t know either.